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Customer Service

Shipping

Orders generally ship within 3-4 business days, this includes 1-2 business days for processing. Please allow an additional 5-7 business days for your order to arrive via UPS ground or USPS priority mail. If you would like to receive your order sooner we offer express shipping options. In the event that an item is out of stock we will contact you by phone or e-mail to notify you. Please note that UPS does not deliver to PO Boxes. Baby Yap Yap offers flat rate shipping as follows:

Standard Shipping $5.99
Express Shipping $25.00
International Shipping $25.00

International Shipping

We accept orders that ship to an international address where UPS or USPS delivers to. Shipping can take up to 14 days. All shipping costs, including tariffs, duties and customs are the sole responsibility of the customer.

Returns

We truly hope that you are delighted with your Baby Yap Yap purchase. If for any reason you are not satisfied with your purchase please contact us at returns@babyyapyap.com  within 14 days to obtain a return authorization number and return shipping instructions. If you received a Baby Yap Yap gift you may exchange only. Returns and exchanges are only accepted if garments are unworn, unused and in it's original packaging. Shipping charges are non-refundable.

Gift Wrap

Baby Yap Yap packages come packaged in a ready to give gift container, otherwise we do not offer gift wrap on our other items at this time. Baby Yap Yap, offers gift notes at no extra charge. Please specify message at checkout.

Privacy

Baby Yap Yap understands the importance of privacy of your personal information. We do not share or sell any information with anyone.

Comments, Opinions and Suggestions

Baby Yap Yap would love to hear from you! If you have a comment, opinion or suggestion please let us know. We, at Baby Yap Yap always look to improve, if there is something that we can offer or improve we would like to know about it. All comments, opinions, suggestions or other submitted to Baby Yap Yap by phone, e-mail or by any other means shall be considered as a grant of permission for Baby Yap Yap to use, modify, adapt, create, promote, distribute or the like in any way without any further consent, permission or consideration and become the property of Baby Yap Yap without any limitations.

 

 


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                           Contact us at info@babyyapyap.com or call (917) 771-7425

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